Frequently asked questions

We are not looking to enter into any new agreements at this time.

Any Saga tour can now be booked via our sister brand Titan Travel.

Please contact them to confirm arrangements.

Our stay’s programme is now only available to direct customers.

Final documents will be sent to you their agent, to then be passed onto the client.

About a month before departure, we will email you their shore excursion booklet so they can decide which ones to book.

They can then contact us directly to arrange or you can call on their behalf.

Please note these are non-commissionable and will need to be paid in full at the time of booking.

Only if they have booked an ocean cruise and live within 75 miles of the departure port. Otherwise all other door to door transfers are shared.

Please email cruise.postsales@saga.co.uk

Usually this will be via your weekly statement. We will advise if this is to be done any other way.

Any agent incentive will be communicated via our account contacts.

No, only clients booking direct will benefits from our loyalty programme, Britannia Club.

Yes, however assistance places are limited, on a first come, first served basis.

Please call our contact centre for assistance. Free phone 0800 074 8021.